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Frequently Asked Questions

Frequently Asked Questions

General

We happily welcome both appointments and walk-ins! Please check out our latest office hours on our website if you plan to stop on by.

Applying is super easy! You can complete your application online at your convenience. We give you several ways to apply online through our website. If you need any assistance along the way, just reach out!

Once you upload all the necessary information, we’ll work on your application quickly! Approval typically takes anywhere from just 24 -72 hours. We’ll keep you in the loop throughout the process!

We offer a 12-month lease term.

We encourage residents to pay rent online through the resident portal, but we also accept payments if dropped off at the office.

Flex allows you to schedule your monthly payment into two smaller payments, giving you greater financial flexibility. Full monthly rent payments are provided to the property by Flex on the 1st. Sign up is available directly in your RentCafe resident portal and is reviewed for approval by Flex. Flex charges a monthly membership fee based on the amount of the credit line that is approved. The monthly membership fee is up to $14.99. A bill payment fee of 1% of your total rent is also charged, additional card processing fees apply when using a credit card.
 

Yes, renter's insurance is required. You can either purchase your own insurance or opt to pay $10.95 per month for coverage through us.

Currently, all utilities are the resident's responsibility, so they’re not included in your rent.

To set up your utilities, contact the local power company for electricity. We will bill you separately for water, sewer, and garbage.

You can use Comcast for both internet and cable services.

Wilsonville has many distinct neighborhoods to choose from and has something for everyone. Here are some of the best places to live when you're looking for a Wilsonville apartment for rent:

Town Center

Town Center is home to Memorial Park and Town Center Park, along with the Wilsonville Public Library and a range of shopping and dining options. The area offers convenient access to I-5 and Town Center Loop for an easy commute around the city.

Villebois

Villebois is a planned community built around a walkable town center with shops and cafes. Residents enjoy easy access to Graham Oaks Nature Park, which offers miles of trails for walking and biking.

Charbonneau

Set along the Willamette River, Charbonneau is a planned community centered around a golf course, with a marina, tennis courts, and walking paths throughout the neighborhood.

Old Town

Located on the west side of Wilsonville near Boones Ferry Park, Old Town offers a mix of shopping and dining options along with access to some of the city's oldest historic sites.

Wilsonville offers a small-town feel with a well-connected location just south of Portland. Whether you're looking for outdoor recreation, local dining, or a strong job market close to home, here are some of the unique features and areas to consider:

Convenient Location

Wilsonville sits along Interstate 5, with additional transit options including the SMART bus system and the WES Commuter Rail. Town Center Loop provides easy access to shopping, dining, and everyday errands.

Outdoor Recreation

The city is home to Memorial Park, Graham Oaks Nature Park, and the Ice Age Tonquin Trail, giving residents plenty of options for hiking, biking, and enjoying the outdoors. The Willamette River also runs along the edge of the city.

Local Dining and Entertainment

Wilsonville offers a mix of local restaurants, shops, and family entertainment, including Bullwinkle's Wilsonville. The weekly Wilsonville Farmers Market runs during the summer months and is a popular community gathering spot.

A Growing Employment Hub

Wilsonville is home to a diverse mix of major employers, including technology, aerospace, and food distribution companies. This gives residents access to strong local job opportunities without needing to commute into Portland.

There are many fun activities to do in Wilsonville! Sundial Apartments' location near Town Center Loop puts residents close to parks, dining, and local attractions. Major attractions and activities in the area include:

  • Bullwinkle's Wilsonville
  • Memorial Park
  • Town Center Park
  • Graham Oaks Nature Park
  • Wilsonville Farmers Market
  • Boones Ferry Park
  • Ice Age Tonquin Trail

Sundial Apartments in Wilsonville is only minutes from many of the city's top employers. The proximity to Interstate 5 and Town Center Loop gives residents access to technology, aerospace, healthcare, and government employers, like:

  • Siemens EDA (formerly Mentor Graphics)
  • Teledyne FLIR
  • Xerox Corporation
  • Collins Aerospace
  • TE Connectivity
  • Sysco Food Services
  • Swire Coca-Cola
  • Providence Medical Plaza
  • Wilsonville School District

At Sundial Apartments, you'll find a variety of amenities that make living in vibrant Wilsonville even better, such as:

Refreshing Pool and Fitness Amenities

Residents can enjoy a swimming pool and a 24-hour fitness center. The community's clubhouse and TV lounge offer additional space to relax or connect with neighbors.

Convenient In-Home Features

Every apartment includes a full-size washer and dryer, a large private patio or balcony, a ceiling fan, and a dedicated dining area. Select homes also feature slab countertops, new cabinetry, and stainless-steel appliances.

Parking and Storage Convenience

Each home comes with one complimentary carport, and detached garages are available for rent. Building storage is also included in every breezeway for extra convenience.

Pet-Friendly Apartment Living

Sundial Apartments welcomes cats and dogs, making it easy for residents to bring their pets along.

Amenities

Our property offers a carport, garages, BBQ area, pool, and a gym for your convenience and enjoyment.

Yes, parking is available with options including carports, garages, and open parking.

Yes, each unit comes with a full-size washer and dryer.

Pet Policy

Yes, our community is pet-friendly with a limit of 2 pets per home. Breed restrictions apply. There is a dog park at Memorial Park, just 1.4 miles away.

Location

Our community is unique for its park-like setting, featuring large green spaces that provide a peaceful and spacious environment for residents to enjoy.

We are located in the Willsonville School District.

The nearest grocery stores are Safeway and Fred Meyer, both less than 1 mile away.

Maintenance

Yes, we offer 24/7 on-site maintenance. Work orders are sent directly to our technician for prompt attention.

For maintenance issues, please submit a maintenance request or contact the emergency on-call number.

You don’t need to be present. Work orders include an option to give permission for entry, so you can go about your day while we take care of the work.

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Our team is always ready to answer your questions.